Your privacy matters to us. This page explains in plain terms what information BestChats AI collects and what we do with it.
01.Who We Are
This Privacy Policy explains how BestChats AI ("we", "us", "our") collects, uses and protects information when you visit bestchats-ai.com or use our companion chat services.
02.Scope of This Policy
This policy applies to all visitors and registered users of BestChats AI, regardless of the device or browser used to access the service.
03.Information You Provide
We collect information you give us directly, such as your email address, username, age confirmation and any preferences you set in your profile.
04.Chat Content
Messages you send to companions are stored so that your companion can remember context and continue your story across sessions.
05.Automatically Collected Data
When you visit the site we may collect basic technical information such as browser type, device type, approximate region, pages viewed and the time of your visit.
06.Cookies
We use cookies and similar storage to keep you signed in, remember your settings and understand how the site is used. You can control cookies through your browser settings.
07.How We Use Information
We use information to provide and improve the service, personalise your companion experience, keep accounts secure and respond to support requests.
08.Personalisation
Your chat history and preferences help companions respond in a way that feels consistent with your past conversations.
09.Communications
With your consent we may send you account notices, service updates or occasional offers. You can unsubscribe at any time using the link in any email.
10.Legal Bases
Where required by law, we process personal data on the basis of contract performance, legitimate interests, legal obligations or your consent.
11.Sharing With Service Providers
We share limited data with trusted providers who help us operate the site, such as hosting, payment processing and analytics partners, under strict confidentiality terms.
12.No Sale of Personal Data
We do not sell your personal information to third parties.
13.Legal Disclosures
We may disclose information if required by law, court order or to protect the rights, property or safety of BestChats AI, our users or the public.
14.Business Transfers
If BestChats AI is involved in a merger, acquisition or sale of assets, user information may be transferred as part of that transaction, subject to this policy.
15.Data Retention
We keep personal data only as long as needed to provide the service and meet legal requirements. Chat history is kept until you delete it or close your account.
16.Deleting Your Data
You can delete your chat history at any time from your profile, or request full account deletion by contacting us.
17.Security
We use reasonable technical and organisational measures to protect your information, but no method of transmission or storage is completely secure.
18.Age Restriction
BestChats AI is intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18 and will delete such data if discovered.
19.Your Rights
Depending on where you live, you may have the right to access, correct, delete, restrict or port your personal data, and to object to certain processing.
20.Exercising Your Rights
To exercise any of your rights, contact us using the details below. We may need to verify your identity before responding.
21.International Transfers
Your information may be processed in countries other than your own. Where this happens, we apply appropriate safeguards as required by law.
22.California Residents
California residents may request information about the categories of personal data we collect and how it is used, and may request deletion, subject to legal exceptions.
23.EU and UK Users
If you are in the EU or UK, you have the right to lodge a complaint with your local data protection authority.
24.Third-Party Links
Our site may link to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
25.Analytics
We may use privacy-friendly analytics to understand overall traffic patterns. This data is aggregated and not used to identify you personally.
26.Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" date above shows when it was last revised. Continued use means you accept the updated policy.
27.Contact Us
Questions about this policy or your data can be sent to privacy@bestchats-ai.com.